Booking Terms and Conditions

Your bookings with Green Shuttles are accepted on the following terms.

1. The service is a shared passenger service and you must be flexible with travel times.

2. You may be required to wait at the airport for up to 90 minutes after meeting your driver for other passengers. This applies to flights arriving on schedule. Flights that arrive early or late are out of our control. For flights arriving between 1am and 4am you may be required to wait longer, however you will be advised when you make your booking.

3. Green Shuttles Ltd takes no responsibility when flights arrive early or late. Late passengers may be transferred to the next available shuttle that has sufficient room. This will be done at no extra cost.

4. Any changes to your travel plans should be advised to us as soon as possible. We will endeavor to accommodate these where possible. We will monitor flight arrival times and try and accommodate late arrivals where possible, you may have to wait for the next scheduled shuttle if the original has to leave due to other passengers arriving on time.

5. Once a booking has been confirmed, $30 cancellation fee per booking will apply if cancelled until 24 hours prior to the pick – up time. For any cancellations made within 24 hours of the pick – up time, no refunds will be given.

6. Children, infants and babies will be carried only if you have a suitable child seat or if one has been requested from us. Booster seats for children are provided free of charge. All must be reserved at the time of booking.

7. Oversize items will only be carried if pre-booked, the charge for such items is $15.00

8. Luggage allowance is one small and one large suit-case.

9. Passengers upon arrival must meet the shuttle driver as soon as possible, any delays beyond

45 minutes from the flights arrival time must be advised to the office immediately. Failure to do so could mean your shuttle will leave without you and you will have to wait for the next


10. Rates quoted are for addresses within 10 kilometers of the location selected from the list of addresses. Should your address prove to be beyond this then we reserve the right to charge an additional $2.00 per kilometer if it results in a longer transfer distance.

11. Green Shuttles reserves the right to change its prices at any time. Existing bookings already made will be honored at the original price at the time of booking.